You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't find the videos that the device have

When I go to Settings/General/About the device shows the total of 14 Videos that are existing on the phone but I can't find them. I check Photo+TV+Files Applications but theres no video there, also can't find them using iTunes on Desktop, how can I locate them?

iPhone X

Posted on Jun 30, 2019 11:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2019 12:01 PM

What is your iOS version? If it is 12.3.1


Check Apple TV app.

1 reply

Can't find the videos that the device have

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.