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jayquan64 Author

Level 1

4 points

Security Questions

Why can’t I reset my security questions?

Posted on Jun 28, 2019 6:16 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jun 28, 2019 7:43 AM

Why can't you ? What happens ?

If you are using these instructions and using the online automated system : If you forgot the answers to your Apple ID security questions

contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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