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App Store ID Issue - Not letting me update an app

When I try to update an app thru App Store, even though I am already signed in with an Apple ID (signed in in settings), a window pops up with a different email ID and asking for a password. I can't find anywhere in settings where this older ID is signed in, so I'm at an impasse.


Any suggestions?

iPad 2, iOS 9

Posted on Jun 19, 2019 11:54 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2019 12:16 PM

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

2 replies
Question marked as Top-ranking reply

Jun 19, 2019 12:16 PM in response to bamchicagoERIC

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

App Store ID Issue - Not letting me update an app

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