Cannot use my ID to unlock my Apple Watch

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marlontorres Author

Level 1

9 points

Cannot use my ID to unlock my Apple Watch

i just u want to move my watch to my new phone but when i pair it,

its showed cannot be used my id to unlock my watch

[Image Edited by Moderator to Remove Personal Information]

Posted on Jun 11, 2019 10:45 AM

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Answer 1

Top-ranking reply

Ferd II

Level 10

104,779 points

Jun 11, 2019 11:46 AM in response to marlontorres

marlontorres wrote:

idont know why is showing that yahoo.com i only use gmail.com

That watch is definitely tied to a yahoo.com address. Do you still have the "old" iPhone.

Review: Switch your Apple Watch to a new iPhone - Apple Support for a list of troubleshooting steps.

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Answer 2

Ferd II

Level 10

104,779 points

Jun 11, 2019 10:50 AM in response to marlontorres

You are not using the correct Apple ID to unlock the watch, as stated in:

...the Apple ID associated with that watch is a yahoo.com username.

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Answer 3

Jun 11, 2019 10:52 AM in response to marlontorres

Are you the original owner of this watch?

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Answer 4

marlontorres Author

Level 1

9 points

Jun 11, 2019 11:01 AM in response to IdrisSeabright

yes,

but when i unpair it in my old phone it was ok, thats why i dont know what wrong when i pair it again in my new phone,even i only use gmail apple id. not yahoo.

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Answer 5

marlontorres Author

Level 1

9 points

Jun 11, 2019 11:01 AM in response to Ferd II

idont know why is showing that yahoo.com i only use gmail.com

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Cannot use my ID to unlock my Apple Watch

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