You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Recover deleted phone calls or messages

how do you recover deleted phone calls or messages



[Re-Titled by Moderator]


iPhone 6s Plus, iOS 12

Posted on Jun 11, 2019 3:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2019 11:04 AM

For phone calls once they are gone from Recents they are gone forever, unless you have a backup that contains them that you can restore to the phone. Note that doing this will overwrite everything on the phone, not just your phone calls. However, your carrier has a complete list of your calls. You can view it on your bill or by logging in to your carrier's account management website.


For messages, if you have NOT enabled iCloud message sync (Settings/<your name>/icloud - Messages) they will also be in a backup made before the messages were deleted. However, if iCloud message sync is on you cannot recover deleted messages.

2 replies
Question marked as Top-ranking reply

Jun 12, 2019 11:04 AM in response to Deleted01

For phone calls once they are gone from Recents they are gone forever, unless you have a backup that contains them that you can restore to the phone. Note that doing this will overwrite everything on the phone, not just your phone calls. However, your carrier has a complete list of your calls. You can view it on your bill or by logging in to your carrier's account management website.


For messages, if you have NOT enabled iCloud message sync (Settings/<your name>/icloud - Messages) they will also be in a backup made before the messages were deleted. However, if iCloud message sync is on you cannot recover deleted messages.

Recover deleted phone calls or messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.