I like to text from iMessages on my MacBook Pro, but have not been able to send photos over the past several months. Have checked all the settings and all looks normal. Am open to suggestions.
MacBook Pro 15”, macOS 10.14
Hey, suepow.
I see that you've been unable to send photos over iMessages using the Message application on your MacBook Pro. I'm happy to help.
Use safe mode to isolate issues with your Mac -- Restart your Mac in safe mode and test how it responds. Afterwards, reboot normally and log into your own user account. Remember this when booting in safe mode: Graphics performance limited in macOS Recovery, safe mode, or Guest User mode
How to test an issue in another user account on your Mac -- If the issue is also happening in safe mode, use this article to create and test a new administrative user account. This will demonstrate if the issue is isolated to your account, or if it's system wide.
Let me know how that goes, and take care!
Hey, suepow.
I see that you've been unable to send photos over iMessages using the Message application on your MacBook Pro. I'm happy to help.
Use safe mode to isolate issues with your Mac -- Restart your Mac in safe mode and test how it responds. Afterwards, reboot normally and log into your own user account. Remember this when booting in safe mode: Graphics performance limited in macOS Recovery, safe mode, or Guest User mode
How to test an issue in another user account on your Mac -- If the issue is also happening in safe mode, use this article to create and test a new administrative user account. This will demonstrate if the issue is isolated to your account, or if it's system wide.
Let me know how that goes, and take care!
Hi,
Thanks for the suggestion. I have now done both (the latter is a bit of a hassle, but it's done now), and I have the same problem with both: I still can't send photos. BTW, this is a new MacBook Pro with data transferred from my previous MacBook Pro, though I never had this problem before. I'm open to other suggestions.
Thanks again.
Susan
Thanks for trying those steps and getting back to us, Susan. It's appreciated. Since the issue is happening both in safe mode and a new user account, it's time to contact Apple Support.
Apple - Support - Product Selection — After selecting this link, choose Mac notebooks, then type "Messages" in the Search topic field. Select "SMS, MMS or Messages not working as expected", then choose how you'd like to begin the conversation.
Cheers!
Can't text photos from MacBook Pro
