You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deoxys2000 Author

Level 1

4 points

Activation Lock

I bought an iphone 6 and it has activation lock

What do i do

iPhone 6, iOS 12

Posted on May 30, 2019 7:35 PM

Top-ranking reply

Niel

Level 10

734,657 points

Posted on May 30, 2019 7:37 PM

If you bought a new one, supply Apple with its purchase receipt and ask them to unlock it.

If you bought a secondhand one, ask the seller to remove the lock or give you a refund, or if applicable, ask the people running the site or store you got it through for a refund.

(171931)

View in context

Activation Lock

Similar questions