Apple Warch Dropping Audio

My Series 4 cellular Apple Watch kept dropping the audio connection to my Powerbeats 3 while running today. My phone was at home and the playlist I was listening to was stored locally on my watch. At one point during the run, I restarted my watch and headphones, but the problem continued.


At home later, I had the same issue with my AirPods while they were connected to my watch. Is there an easy fix to this? The problem seems to be with my watch.


Any help will will be appreciated.

Apple Watch Series 4, watchOS 5

Posted on May 7, 2019 6:33 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 8, 2019 12:09 AM

I would suggest you reset your Watch. Press the crown and side button in untill the Apple logo appears. Check your Watch is updated to 5.2 and your iphone is running ios 12.2. Failing that unpair your Watch and repair it.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

May 8, 2019 12:09 AM in response to Big_EP

I would suggest you reset your Watch. Press the crown and side button in untill the Apple logo appears. Check your Watch is updated to 5.2 and your iphone is running ios 12.2. Failing that unpair your Watch and repair it.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Warch Dropping Audio

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.