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Level 1

5 points

Why is my account disabled in the Apple store and iTunes?

Does anyone know how to fix this problem?About 3 weeks ago this occurred and it is not allowing me to update any app and also downloading as well

iPhone 7 Plus, iOS 12

Posted on May 2, 2019 9:04 PM

Top-ranking reply

Level 7

20,623 points

Posted on May 2, 2019 9:06 PM

Most likely it's because you owe a balance.

Follow these steps to see what's pending. If you have further questions, then you'll need to contact Apple support.

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