Coating Damage suspected (dots on display)

Once the one‑year limited warranty has expired, repairs like screen replacements are no longer covered unless you purchased AppleCare+.

Customers pay because the warranty only covers free repairs during the period, after which standard repair costs apply.

Regarding your situation, only a certified Apple technician can provide a solution.

Therefore, you’ll need to ⇢ Start a Service Request.

Need more help?

• Call 1-800-APLCARE.
• Contact Support.
• Mac Support.
• Mac User Guide.

Good luck! 👋🏼😉

Mac Service and Repair - Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

Click here --> Mac Repair and Service - Apple Support

Enter the information in the Get Estimate window.

or:

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations

How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID

or:

Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone ➞ Contact Apple Support - Apple Support

Vk09sharma wrote:

So costly paid repair is the only way? Will the warranty not cover it? It is material failure?

We are users like you. We can not make warranty coverage decisions for Apple. You will have to contact Apple to get an official response to your question/issue. Official Apple Support

We are users like you and we cannot tell what is causing that. Take it to Apple and they will assess the computer and if it is something covered by the warranty. Check Your Service and Support Coverage by clicking here --> View Coverage - AppleCare & Warranty

Did you install a screen "protector" or keyboard cover at some point? Both can cause damage to the factory display coating.

Using a camera cover, palm rest, or keyboard cover on a Mac notebook - Apple Support

Screen "protectors" often do more damage than they prevent. They have a nasty habit of taking some of the factory coating with them when removed. You either live with it, or get to enjoy springing over US$500 for a complete display assembly replacement. Your display is one sealed assembly. Individual components of that assembly cannot be individually replaced.

Vk09sharma wrote:

Not at all. I was already aware about tight clearance between keyboard and screen so I avoided any screen accessory. Moreover my mac is just lying on the table and i don't take it in bag or stuff either. I dont know why it automatically happened. It's visible under flashlight. When I talked to apple support they agreed that coating damage is covered and I should get it checked. I sent it for a mail in but they sent it back by "No Trouble found"

https://discussions.apple.com/content/attachment/e68a4570-8d3e-4ae3-9999-cbe3ab0b449d

This is one of the problems with Apple Support......the one hand doesn't know what the other hand is doing. Contact Apple Support again & refer to your initial CaseID and ask them to have it repaired again.....this time with some sort of note for the mail-in repair depot.

Another option is to take it to an Apple Store, or an Apple Authorized Service Provider.......again refer them to your original CaseID.

FYI, even when Apple had a free repair program for this issue for the older 2013-2015 models, Apple did require the issue to affect usability.....if the issue was not severe enough, then they would not perform the free repair. This could be the case here as well.

Vk09sharma wrote:

Any advice for me to increase the chances of free repair?

Yes, contact Apple as advised several times in this thread. No one here works for Apple so we can not influence the cost of your repair. Contact Apple. Link is located at bottom left of this page.

I am pleased that your standard warranty applied to your situation, Vk09sharma!

Smiliñ 😎 Brian

⇡ I don’t work for Apple.

I volunteer helping users find solutions to their problems.

Only a certified Apple Genius can provide quality service while following prescribed guidelines.

Smiliñ 😎 Brian

Vk09sharma wrote:

Any advice for me to increase the chances of free repair?

Just be honest and ask questions.

I’ve been blessed all these wonderful years!

Smiliñ 😎 Brian