How to resolve 'Cellular Network not connecting' issue on iPhone 11?

I currently have the latest up on my iPhone 11

it has been 30 days since I have been able to connect to my cellular network I have done all the suggested troubleshooting methods and contacted my carrier. Does any have any suggestions has to how to fix the problem. I can’t afford an upgrade at the moment so I really just need my phone to start working again.


[Re-Titled by Moderator]

Original Title: Cellular Network not connecting.

iPhone 11, iOS 26

Posted on Dec 14, 2025 4:32 PM

Reply
1 reply

Dec 14, 2025 4:47 PM in response to Lovelygem

What did your carrie do to try to help you? Apple doesn't deliver cellular service, your carrier does. Sorry, but if your carrier can't help you, there's little anyone here on this user to user only forum can. You can schedule an appointment at your Apple Store Genius Bar and have your phone tested, but if the cellular radio has become damaged on your phone, you'll need to buy a new phone.


Apple Genius Bar Appointment --> Genius Bar Reservation and Apple Support Options - Apple


How to resolve 'Cellular Network not connecting' issue on iPhone 11?

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