Apple Pay access suspended after charge notification scam?

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Level 1

4 points

Apple Pay access suspended after charge notification scam?

Please confirm this recent charge

System monitoring for your Apple ID (Ref: 757287XXXX) identified an authentication event that diverged from the account’s usual verification profile. After detecting this, the protection system blocked a $539.87 Apple Pay charge from a device in Orlando, Florida, due to unmet identity-validation requirements. To secure the account during the review, Apple Pay access has been temporarily suspended. Service will resume once the verification team confirms the event is legitimate and aligns with authorized account behavior.

If this request was legitimate, no further steps are necessary — it will process within 24 hours. If it wasn’t you, please call Apple Support immediately at (888) 654-XXXX.

Need help? Use the support options below:

Apple Customer Care: 1-888-654-XXXX

Billing Issues:

Your digital safety is our top concern. Please act promptly.

With care,

Apple Threat Notifications

[Edited by Moderator]

iPhone 16 Pro, iOS 18

Posted on Dec 10, 2025 12:23 PM

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Answer 1

Top-ranking reply

Jeff Donald

Level 8

44,664 points

Dec 10, 2025 12:39 PM in response to Sexysadie59

That’s a phishing attempt from scammers and it’s literally been reported 100’s of times if not 1000’s.

Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction.

“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”

”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”

You can report phishing at these links and most importantly your local law enforcement.

Identify legitimate emails from the App Store or iTunes Store.

FTC Complaint Assistant

FBI’s Internet Crime Complaint Center

Learn about how not to be a victim of Social Engineering.

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

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Answer 2

Sexysadie59 Author

Level 1

4 points

Dec 10, 2025 3:58 PM in response to Jeff Donald

Thank you.

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