Apple TV 'restrictions': how can I watch this documentary?

Question

simbalinus Author

Level 1

4 points

Apple TV 'restrictions': how can I watch this documentary?

I have just started using Apple TV. I wanted to watch the documentary 'The Elephant Queen'.

But this then appears: "To watch this movie, change your restrictions in Settings."

So I went to Settings > Screen Time > Restrictions (Content and Privacy) >

Content and privacy is turned on

in 'Store Restrictions', Movies and TV Shows is set AL/G AL-G.

Do I need to change this?

What other settings do I need to set so that I can watch this documentary?

Thank you in advance.

iMac 27″

Posted on Dec 10, 2025 1:03 PM

Reply

Answer 1

Mac Jim ID

Level 9

60,068 points

Dec 10, 2025 1:32 PM in response to simbalinus

Not individually for a single Apple Account. The Age rating is global for all content that is allowed.

You may be able to create an additional Profile using a Child's Apple Account. That way you can have your content and then have different Screen Time restrictions for content of a child.

Add user profiles to the Apple TV app - Apple Support

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Answer 2

Mac Jim ID

Level 9

60,068 points

Dec 10, 2025 1:11 PM in response to simbalinus

I am not familiar with the Age Rating in your region, but a G rating is generally a restriction in most regions. Do you have the option to "Allow All"

If you are viewing Apple TV on the web with a browser, then you may want to check the Settings here instead.

Parental controls for Apple TV on the web - Apple Support

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Answer 3

simbalinus Author

Level 1

4 points

Dec 10, 2025 1:19 PM in response to Mac Jim ID

Ok! Thank you! It worked by changing Store Restrictions > Movies > -12

Under Home, among all the shown movies and shows, I now see some that I do not want the kids to see. is it possible to hide the ones I won't want them to see or access?

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