Receiving emails from a sender verified by iCloud so I cannot block it

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Level 2

153 points

Receiving emails from a sender verified by iCloud so I cannot block it

I am receiving daily emails from a sender verified by iCloud so I cannot block it.

At the top of the email, there is a small white tick mark in a grey circle to the left of the sender.

Usually, if I click on the sender, a disclosure arrow appears at the right, and a drop down menu includes the option to 'Block Sender'.

There is no drop down menu, but a small alert window opens saying:

"Your email provider, iCloud, verified that this email is coming from the owner of the logo and domain “????????.com”.

Yes, the end of the email includes an option to unsubscribe, which I have tried many times.

I have previously had this domain blocked, but now this is happening.

M1 MacBook Air running Tahoe 26.1

Mail Version 16.0 (3864.200.81.1.6)

MacBook Air 13″, macOS 26.1

Posted on Dec 10, 2025 11:36 AM

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Answer 1

Top-ranking reply

azaksalmarzur28

Level 4

1,110 points

Dec 10, 2025 10:00 PM in response to AndrewCSP

macOS 26 changed Mail so that verified senders (indicated by the grey checkmark icon) cannot be blocked using the Block Sender command. Because the domain is authenticated with iCloud, Apple removes the blocking UI. If you still want to stop emails from this sender, create a Mail Rule in Mail or on iCloud.com that moves all messages from that domain to Trash. This bypasses the verification restriction and will reliably stop the messages.

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Answer 2

AndrewCSP Author

Level 2

153 points

Dec 11, 2025 11:07 AM in response to azaksalmarzur28

Thank you very much azaksalmarzur28. I had already created an email rule, but it was too specific (it had 2 conditions). I have changed it to a simple 'any message from this domain' and the email is gone.

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