Scam text message about unrecognized Apple ID activity

I received a text message this morning that I assumed to be a scam. It said the following:

—————

🚨 Urgent Alert — Unrecognized Apple ID Activity Detected


Dear Customer,

Your Apple ID was used in a way that does not match your normal activity patterns. For security reasons, we require you to review the flagged action below and confirm its legitimacy to ensure your account remains protected.


Activity Logged:

• Charge Attempt: $143.95

• Origin Location: Apple Store (California)

• Action Recorded: Attempt to configure Apple Pay


If this action was performed without your knowledge, please contact Apple Support immediately at +185&******0195


Support Resources:


📞 Billing Support Line: +18****195


🌐 Account Billing Help: Subscriptions and Billing - Official Apple Support


Always remember that Apple will not request personal security codes or full payment data. Suspicious emails should be forwarded to reportphishing@apple.com


Kind regards,

Apple ID & Billing Security Operations


Apple Inc. © 2025

_____________

Subscriptions and Billing - Official Apple Support


____________


the text message was from “zoil******uorui.appleaccount.com” which was a red flag for me but it was well written talking about support and how to identify scams. I assume it’s all an engineered phishing scam as I couldn’t find the number provided and the message did not identify any personal information about my account. The message was very vague. Just wanted to share as I could see someone easily falling for this one. I blocked, deleted and reported it.


iPhone 15 Pro, iOS 26

Posted on Dec 10, 2025 6:59 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2025 12:44 PM

That’s a phishing attempt from scammers and it’s literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.


Identify legitimate emails from the App Store or iTunes Store.

FTC Complaint Assistant

FBI’s Internet Crime Complaint Center


Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Dec 10, 2025 12:44 PM in response to Alpacaism_

That’s a phishing attempt from scammers and it’s literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.


Identify legitimate emails from the App Store or iTunes Store.

FTC Complaint Assistant

FBI’s Internet Crime Complaint Center


Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Dec 10, 2025 12:44 PM in response to Scottekree

That’s a phishing attempt from scammers and it’s literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.


Identify legitimate emails from the App Store or iTunes Store.

FTC Complaint Assistant

FBI’s Internet Crime Complaint Center


Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Dec 10, 2025 10:03 AM in response to Scottekree

Just got a text roughly 3 hours ago:


🚨 Urgent Alert — Unrecognized Apple ID Activity Detected




Dear Customer,




Your Apple ID was used in a way that does not match your normal activity patterns. For security reasons, we require you to review the flagged action below and confirm its legitimacy to ensure your account remains protected.




Activity Logged:


• Charge Attempt: $143.95


• Origin Location: Apple Store (California)


• Action Recorded: Attempt to configure Apple Pay




If this action was performed without your knowledge, please contact Apple Support immediately at +1 8**********30.




Support Resources:


📞 Billing Support Line: +1 8*************0


🌐 Account Billing Help: Subscriptions and Billing - Official Apple Support




Always remember that Apple will not request personal security codes or full payment data. Suspicious emails should be forwarded to reportphishing@apple.com


.




Kind regards,


Apple ID & Billing Security Operations


Apple Inc. © 2025




[Edited by Moderator]


Scam text message about unrecognized Apple ID activity

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.