Apple Business Connect "DMARC" verification problem.

Hi bud001,

welcome to this Apple (user-to-user) Community!

Re: Apple Business Connect "DMARC" verification problem.:

I am trying to get my "branded email" set up on Apple business connect.

Am no expert in this area, yet your post to the commnty deserves some response. Fortunately, Apple Support's documentation is easily accessed online. With your discussion underway, we provide opportunity for others with more expertise than either of us to share their experience.

Wondering whether you've already been following the tips in Apple Support's onine articles (links below);

perhaps some small, but necessary, detail may have been overlooked and help to solve the verification issue:

Overview of Apple Business Connect - Apple Support

Eg: says: The following browsers are supported for using Apple Business Connect:

Safari (16 or later) Chrome (87 or later) Microsoft Edge (87 or later)

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Re: "I am stuck on the verification phae of DMARC. I did what Apple asked but somehow it never verifies".

Eg: You may want to first check preparation is complete:

You likely took the steps to: Verify your company in Apple Business Connect - Apple Support

Eg: says:"Whether you are a company or a Third-Party Partner company or agency,

you need to verify them with Apple.There are three ways you can verify your company:"

:

Prepare to use Branded Mail in Apple Business Connect - Apple Support

Eg: says: To use this feature, your company needs to own the logo.

The review process can take up to 7 business days (much more info. in the article).

How to: Verify your email domain for Branded Mail in Apple Business Connect - Apple Support

Eg: says: Important: You have only 14 calendar days to complete the verification process

or you need to start over.

Set up Branded Mail in Apple Business Connect - Apple Support

Eg: says: Important: Apple needs to approve all email names before they’re allowed to be used.

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Re: "I am not a tech person and so this is very difficult for me to navigate.

I followed the right instructions and now I just want it to work. Not sure where it went wrong".

More specific Community contact: Business and Education - Apple Community

For more info.or support: Manage company details in Apple Business Connect - Apple Support

Eg: says you can:

"Contact Apple Business Connect Support

1. If you’re not already signed in to Apple Business Connect, sign in with a user who has the role of Administrator.
2. If you’re the Administrator for more than one company, select the appropriate company from the Company list .
3. Select your initials at the bottom left of the sidebar, select Support then select Contact Us.
4. Enter the appropriate information, then select Send."

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Resource: Apple Business Connect User Guide - Apple Support

All the best :-)