cant update ipone - I have an iPhone 15 pro that I back up to MPB , etc., using finder & cable. Now im trying to update iPhone to ios26 and get this:
Apple support says I cant update via cable w/ Mac unless I update MBP to iOS 26 1st.
True ?
iPhone 15 Pro, iOS 18
In doing some more reading online re: this problem, is was posted on the web that one should have in Finder preferences, CD's, DVD's, and iOS Devices option checked - which I did - on my Mac and my wife's. So I unchecked the option re-started Finder and checked the option and still nothing - same issue - update not recognized. So leaving the option checked, I then unchecked Bonjour Devices ( which im not sure why it was checked to begin with). I restarted Finder and tried the update via USB again and it worked. So doing one or both of these tasks fixed the not being able to recognize updates issue....
mrchntmarine wrote:
so off topic - not sure why these posts are out of order - confusing!
This is a short coming of the default setting in the ASC interface—
You have to manually make a change that makes more sense... see the options located right under the original Post
submit your Apple Feedback here: Product Feedback - Apple
hmm , on my iPhone 15 pro - 26.1 to 26.2 is almost 8GB. where are you getting your update from ?
So I also tried finder on another MBP and got the same error as before. I also tried booting in safe mode then went into iPhone recovery mode and restored iPhone software and tried again. still no good.
Im wondering if has something to do with apple CDN???
Ive submitted feedback and called apple and talked to senior advisor. No issues like mine reported and she had never seen this before. As for submitting a ticket to engineering - with only 1 issue out of billions of users im not holding my breath there. Ive NEVER gotten a call back from apple re: any ticket ive ever submitted to engineering.
Im hoping maybe someone here will know the answer.
Not being willing to update to the latest 26.2, when it dropped TODAY 12 December 2025 is not very surprising.
As I understand it, actual availability for specific user is staggered. What algorithm they use is unknown.
mrchntmarine wrote:
hmm , on my iPhone 15 pro - 26.1 to 26.2 is almost 8GB. where are you getting your update from ?
Have no idea— I might suspect added ai ...(?) which I do not use.
My iPhone is 12 mini running 26.1 the software update informs me:
mrchntmarine wrote:
Well , maybe the engineers should look at our screenshots! I dont use AI / Apple intelligence either. WEIRD. Even the icons are different.
Apple doesn't read here for feedback or suggestions. You can let them know your thoughts here:
Unfortunately, you can't upload screenshots there.
Yep. Got that. Just though it was weird that I can do it from mbp - especially - since most phones auto update anyway. Never was not able to update via Mac before iOS 26.
interesting - I cant update iPad via cable either.... I hope they didnt get rid of updating via cable.
Well I haven’t changed anything. Tried 2 different cables and 3 different ports on Apple display and mbp. I can sync and backup but finder says no updates available. See screenshots above.
I tried via cat5 and hyperdrive dongle which works fine for syncing, moving files etc. I have no vpn enabled.
so apple removed the other thread. Still an issue - they removed the more correct issue..... iOS not been detected.
Yes, I tried Ethernet. I get same message - iOS 18 is latest. iOS 26 is not being detected.
<< not sure why these posts are out of order - confusing! >>
Use this setting on the forums:
Sort By: Oldest
Nice. Tks. Never had to do that before! Didn’t even know where it was until now….
Tks again!😁
still not allowing me to update via finder. iOS 26.2 released :
and finder says :
Why cant I update iPhone 15 pro as usual with cable via finder & MPB ?
