I purchased a M2 Mac Mini in April of 2025, used it continuously until mid October and the shut it down. Now, after a couple of weeks it won't turn on again. I own many Apple products and had never any issues. What are my options?
Please read and execute the steps outlined in If your Mac doesn't turn on - Apple Support
About the only thing actually missing in that Apple article is about unplugging the AC cord from the computer for a few minutes & plug it back in.
In addition, try plugging it into another electrical outlet in case the one you are using is dead (common with power/surge strips). Plugging directly into the wall outlet is best for testing purposes to confirm a bad power/surge strip.
I did some more research and could solve the issue. Here is what I found out:
Apple has acknowledged a known power issue with certain 2023 M2 Mac Mini units that were manufactured between June 16, 2024 and November 23, 2024. The issue is hardware-related, and Apple has not disclosed the exact cause, but it is significant enough to warrant a global repair program.
So, I went to Apple’s Mac mini Service Program for No Power Issue - Apple Support to check if my serial number would qualify and it did. From there I made a service appointment and will receive free repair or replacement.
I hope that this information helps anyone who is experiencing the same problem.
Then you will need to contact Apple Support or your local Apple Authorized Service Provider for service.
With due respect, no you did not complete the steps. If you had you would have been in touch with Apple service. The last step clearly says,
"If your Mac still doesn’t turn on, it might need service.
You have ignored the last step.
You indicated you did the steps in If your Mac doesn't turn on - Apple Support however they did not work, the last steps says to take it in for service. Which (after doing additional research) you found that is what is needed to get the repair done.
Glad you are now on the right road.
How'd you know what I did and what not? My reply to you was regarding the steps that I can do myself. If I had contacted Apple Service immediately, then I would have to pay for the repair. Instead, I did some more research and will receive free repair or replacement. Next time, I'd like to ask to mind your own business - with all due respect of course.
The right road, huh? Well, what is the right road? If paying for service costs more than the Mac itself, I’ll just fix it myself — I’m a tinkerer, after all. And if I fail? No big deal. I’ll grab a newer model with better hardware. The “right way” depends: partly on perspective, partly on the math, and partly on plain common sense.
I did and it didn't help.
2023 M2 Mac Mini won't turn on after not being used for about a month.
