secure token corruption issue to an Active Directory (AD) mobile account  in Apple M machines

secure token corruption issue specific to an Active Directory (AD) mobile account on a Mac with an Apple M1 chip, even though sysadminctl -secureTokenStatus <ADusername> shows the token as enabled.


This situation can be particularly tricky, as the secure token appears to be valid, but is not actually functional,.


I want to know which process causing this issue?


please help me to fix this issue

Posted on Nov 23, 2025 9:25 AM

Reply
1 reply

Nov 24, 2025 10:19 AM in response to tvrmsk

tvrmsk wrote:

secure token corruption&nbsp;issue specific to an&nbsp;Active Directory (AD) mobile account&nbsp;on a Mac with an&nbsp;Apple M1 chip, even though&nbsp;sysadminctl -secureTokenStatus &lt;ADusername&gt;&nbsp;shows the token as enabled.

This situation can be particularly tricky, as the secure token appears to be valid, but is not actually functional,.

I want to know which process causing this issue?

please help me to fix this issue


Not sure what to say here of any value...


see James Brickley for some interesting comments and overview of some issues:

ref: MacOS bound to Active Directory will not … - Apple Community



Integrate Active Directory using Directory Utility on Mac - Apple Support



Call Customer Support (800) MY–APPLE (800–692–7753) you can escalate this issue up the chain of command to get engineers involved for some resolve...


or on line https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support



Apple AD Join deprecated KB link?

https://community.jamf.com/general-discussions-2/apple-ad-join-deprecated-kb-link-35079


MacAdmins Slack—https://www.macadmins.org/

MacAdmins Slack utilized by many Engineers & Mac Admins…




secure token corruption issue to an Active Directory (AD) mobile account  in Apple M machines

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.