Cannot renew iCloud storage after payment issue
I accidentally reported the wrong payment now i have no iCloud storage I’ve tried renewing the subscription but it won’t let me
iPhone 13, iOS 18
Try adding a different payment method. Not sure if you requested a refund from Apple or disputed the charge through your credit card, but it is likely that payment method is no longer considered valid. Disputing a credit card purchase would imply that the transaction was fraudulent and someone else may have your card information.
What happens when you try to add the iCloud subscription, do you get a message on the screen? If you are unaware of a purchase on your account, it would mean either your card has been compromised or your Passcode is known by someone else who you did not know could make purchases on your device. Apple will want to prevent this from happening again. and in some cases accounts can be disabled for purchases until you reactivate it again and make sure it is secured. The only way a purchase can be made on your device is by double clicking the side button with the amount showing on the screen, followed by verification with Face ID/Touch ID or Passcode.
