iPhone 17 Pro Max unable to send photos that have just been taken with the camera.

I have an iPhone 17 Pro Max. When I take a picture with the camera and try to send it through iMessage, it gets stuck. I also see that sync is paused in iCloud. I have 2 TB of iCloud storage, which I am well below the limit. I’m connected to fast Wi-Fi 6 and getting in my home with a 95% full battery. However, if I try to send photos that were taken a couple of days ago, it works. My photo settings are set to the largest setting and high efficiency. All my other apps are closed, and I’ve also rebooted my phone several times. What could be the issue?

iPhone 17 Pro Max

Posted on Nov 11, 2025 8:14 AM

Reply
3 replies

Nov 24, 2025 10:15 AM in response to raakcc

I tried to replicate your experience on my own 17 Pro Max connected to iCloud Photos, but was unable to do so. New photos could be sent by iMessage immediately. However, my phone was not having sync problems at the time.


If you are still having sync problems, you should try to troubleshoot those first. Do you get any additional text explaining why your sync is paused (maybe saving battery or keeping the phone cool)?


I would also be interested to know the answer to Old Toad's question about whether you use the Optimize iPhone Storage option on your device. I do not have it active on mine.

iPhone 17 Pro Max unable to send photos that have just been taken with the camera.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.