MacBook Pro WiFi repeatedly drops

Having been a Mac user for nearly 40 years, it is sad how unreliable Apple products have become. The latest problem (which others have been discussing but apparently nobody has resolved) is WiFi repeatedly dropping on the MacBook Pro 2021 (mine is running OS 12.7.6). 


On other forums, there are lots of non-solutions being offered, such as "renew DHCP lease" or "check your WiFi." I have been dealing with this problem for months. It happens on every WiFi that I have tried -- at home, at the homes of friends, at hotels, etc. It is not the WiFi. It is the computer. WiFi will remain connected for a few minutes or so. Then it drops, but it shows on the bar above that it is still connected. If you reconnect the WiFi, it will again work for a short period of time. 


Oddly, the WiFi does not drop if something is streaming; this allows me to work around the problem by constantly streaming a long file that has low bandwidth. Another work around is to use my iPhone as a hotspot (in which case the connection doesn't drop). This is the type of problem that never used to exist with Apple computers. I have a MacBook Pro 2015 and Mac Pros from 2013 and earlier that do not have this problem. 


What is going on with Apple? I have also been having a problem with my iPhone, which repeatedly drops the cell connection. Many others have reported this problem. Verizon is aware of it. They installed a new SIM card that seemed to resolve the problem, but it came back a few weeks later. 




[Edited by Moderator]

MacBook Pro 16″

Posted on Oct 21, 2025 6:50 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2025 9:47 PM

Michael Collins3 wrote:

Thanks for the reply, but none of this works. I have tried all of it.


Understandable.


"renew DHCP lease" is as worthless as "check your WiFi" is obvious. Makes you wonder why people bother to post such nonsense.


I believe what Grant Bennet-Alder was suggesting was for you to provide some of the information he alluded to.


For example Wireless Diagnostics finishes with a Summary page. Ideally, it will resemble the following:


Anything else requires investigation.


Your Wi-Fi menu parameters may also be useful. As he wrote, "Screenshot, transcribe, or photograph the results and post back in a reply on the forums."


The Wireless Diagnostics log folder in /var/tmp will also contain copious amounts of information. The most useful file it generates may be diagnostics-environment.txt but others such as ping.txt and (your SSID)-diagnostics.txt are short enough to review and / or post for others who aren't experiencing trouble can compare and make suggestions. Right now you're working in a vacuum, depriving yourself of potentially useful knowledge.


For pedantic reference: Recommended settings for Wi-Fi routers and access points - Apple Support. Avoid the temptation to arbitrarily dismiss its recommendations; after all you're the one having trouble you shouldn't be having. The question is why.


More pedantic reference: If your Mac isn't connecting to the internet over Wi-Fi - Apple Support. Same comments.


If all else fails, EtreCheck.

34 replies

Oct 22, 2025 9:16 AM in response to Grant Bennet-Alder

I made an error in my analysis of the 2.4GHz connection. I said NSS which can be read as Number of Streaming Servers -- essentially number of antennas.


I should have said MCS index of 2, Modulation and Coding Scheme index, which can vary from baseband (one bit per signing interval) up to more end more complex variations with 4 or 16 or 64 or 256 or 1024 combinations of quadrature and amplitude to provide a modulated signals with MANY more bits per signaling interval.


Higher MCS index is only possible when the signal is strong and clear of interference.



Oct 23, 2025 5:41 AM in response to Michael Collins3

Your router isn’t encouraging your Mac over onto 2.4 Ghz; what’s called band steering.


But with the weak signal, that probably won’t help.


Most gear wants off 2.4 Ghz, because it’s usually overcrowded.


5 GHz and 6 GHz and WPA3 and Wi-Fi 6, Wi-Fi 6E and Wi-Fi 7 work better in dense signal environments, because most walls eat those signals, meaning nearby signals also drop off quickly. This usually means adding one or more wired access points, or mesh. (Mesh eats bandwidth, and increases latency.)


IEEE 802.11n is 2009-era Wi-Fi 4, and 802.11ax is Wi-Fi 6 or Wi-Fi 6E.


Subnets chosen in both 192.168/12 and 172.16/12 is a somewhat odd choice for subnetting. In a small network, I’d assume all use the same subnet, potentially also including wired connections, otherwise the local router is going to necessarily get involved in any local traffic.

Oct 23, 2025 12:53 PM in response to John Galt

John Galt wrote:


Michael Collins3 wrote:
I went to /var/tmp but didn't see a Wireless Diagnostics folder.

It's a gzip file: Use Wireless Diagnostics on your Mac - Apple Support


Thanks for the instructions. I ran the diagnostics again. This time, it said Poor Signal Strength. I found the zip file, but I don't know which files are relevant or how to interpret them.

Oct 24, 2025 8:45 AM in response to Michael Collins3

Placed right next to the computer, an extender is subject to the same issues as the computer. Placed near the Router, it can do little more than the router can.


In both cases, use of a channel that is in use by your neighbors' Routers will reduce speeds dramatically.


The extender needs to be part-way between the Router and the computer for best results. it needs to be on a Not busy channel. You may need to experiment with its placement and its channel assignment to find a really good location.


WiFi Explorer is great for that work.

Oct 24, 2025 10:03 AM in response to Grant Bennet-Alder

Grant Bennet-Alder wrote:

The extender needs to be part-way between the Router and the computer for best results. it needs to be on a Not busy channel.

Two non-busy channels. One for the clients, and one for the backhaul to the router. Unless wired. (No HDLC. 🤪)


And with the contentious “fun” that is Wi-Fi, those two “good” Wi-Fi channels will likely move around.


Automatic channel selection will work up to some busyness threshold too, then turns into cascading channel churn, as uncoordinated routers all spin through a whole band of bad channels choices. Which is 2.4 GHz in many places.


40 MHz in 2.4 GHz is kinda rude. It is probably flaky due to interference, though.


You may need to experiment with its placement and its channel assignment to find a really good location.


Likely will need to, too.


Oct 26, 2025 5:56 PM in response to Michael Collins3

There is one more way to get a signal into a far corner of your home, but in the US with two phase power, it can be quirky.


That is power-line ethernet, with or without a built-in router at the and.


In the oversimplified description, you plug in a transmitter/receiver into a wall outlet near your router, the signal is sent along the power wiring as its cabling, and pull off the signal with a corresponding device plugged into a wall outlet at the far end. That far-end device could be an Ethernet outlet, a Wi-Fi access point, or both.


The complication is that in the US, the outlets are either on the A side or The B side of the two phase power, and plugged into the "wrong" one means the signal has to go out to the power transformer in your neighborhood and back. That does not work very well when it has to go that far.


So if you hunt around, you can sometimes find an outlet nearby that is on the "right" power phase, and get a signal slightly faster than 100 M bits/sec, rock solid.


Mine produces about 150 M bit/sec to device about 250 feet away.


if you ever tried to use power-line baby monitors, you know this drill well.



Oct 22, 2025 4:41 AM in response to Grant Bennet-Alder

I am aware that the laptop needs to be near the router. That is not the problem. I have tried the WiFi diagnostic tool, which hasn't shown anything abnormal (even when the WiFi drops). For some unknown reason, I haven't been getting any drops for the past several hours. I ran the diagnostic (attached), and it shows Channel 1 at 2.4 GHz. There have been suggestions (on other forums) that the problem seems to be related to 5 GHz. I will continue to run the diagnostic and see if it is on the 5 GHz channel when it drops. If that ends up being the case, how does one force it to use the 2.4 GHz channel? It did switch to 5 GHz briefly, but apparently not long enough to disconnect.

Oct 23, 2025 6:39 AM in response to MrHoffman

MrHoffman wrote:

Your router isn’t encouraging your Mac over onto 2.4 Ghz; what’s called band steering.

But with the weak signal, that probably won’t help.

Most gear wants off 2.4 Ghz, because it’s usually overcrowded.

My ISP used to provide a router with 2.4 and 5 as separate networks. The current router doesn't have this option, but they are going to be changing it again soon. The 2.4 signal is actually strong, and I'm usually the only one using it at my house. So 2.4 would be great if I could get my main computer to use it all the time. For some reason, my older computers (located in the same room) always use 2.4, and they always maintain a good connection. Some routers allow one to designate 2.4 or 5. My current ubee router doesn't have that option. I would get my own router, but I don't know if it would be compatible with our cable TV. I will check with the ISP about my options. Thanks!

Oct 23, 2025 7:37 AM in response to Grant Bennet-Alder

To provide a general overview to the wiring shown…


When extending a wireless network, wired backhaul is preferable to extenders or to mesh backhaul, and this for various reasons.


Mesh is the more common form of extension in recent times (than is an extender), and various ISPs offer add-on mesh capabilities.


The added access points (mesh or extended) boxes are usually placed half way or so between the good coverage and the bad coverage, more or less. Or the added access points are using wired backhaul, and located into the areas with weakest coverage.


All mid- and upper-range networking gear supports mixes of both mesh and wired, with varying degrees of flexibility.




terms:


mesh: a means of adding access points without adding wiring for backhaul. Not a panacea. There are trade-offs with bandwidth, latency, and sometimes with network stability. Does not do well with interference.


access point: for the purposes of Wi-Fi client access, conceptually works like a wire or a network switch. Doesn’t handle IP routing. Acts like the Wi-Fi client has a wired connection. Mostly.


router: handles IP traffic headed for a different local subnet, or for a remote subnet. (This is part of why I mentioned the use of separate subnets earlier. How the network is designed determined how it is addressed, and how it is addressed determines where the router(s) and DHCP server(s) must be located.)


There’s usually one router performing gateway and firewall and NAT functions, and often DHCP functions, sometimes with Wi-Fi, and can be zero or more access points either wired or mesh.

Oct 24, 2025 2:15 AM in response to Michael Collins3

Michael Collins3 wrote:

Those files are attached here.
<ping.txt.log>
<Halfway-diagnostics.txt.log>
<diagnostics-environment.txt.log>



The txt files that I posted earlier correspond to the computer at its usual location and using the 5 GHz channel. For that run, the results showed best practices plus a low-signal warning. I also ran it for two other cases for which there was no warning; (1) when the computer was at its usual location and using the 2.4 GHz channel:



(2) when the computer was near the router and using the 5 Ghz channel:



Oct 24, 2025 7:20 AM in response to Michael Collins3

As expected there is a lot of valuable information to digest. At first glance it confirms my suspicion that most of your concerns would be addressed by replacing that wireless router / gateway, but I will take some time to review everything and will reply probably sometime later today.


Edit: I will review those files as promised, but I doubt I will have much more to add than what MrHoffman already determined below.


The Verizon cellular service is obviously unrelated and would probably be best addressed with them.

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MacBook Pro WiFi repeatedly drops

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