I need to reinstall macOS after Windows install
I’m a PC technician, I don’t usually work on Apple devices
but sometimes I make an exception, this is one such occasion and I need help …
please !!!
I have helped this client in the past so when he again asked me for help I
agreed, he was unhappy with his Mac (apologies, I don’t know the exact model
apart from the fact it’s a 21” screen it says A1418 on the base) and wanted me to recommend a Windows
machine for him. I suggested that rather than spend £300-£500 on a new device,
for the price of a Windows 11 key and my time I could install Windows on his
Mac (I only know this is possible because a lady asked me to recover data from
her deceased father’s Mac’s only to find they were both running Windows 7 !).
Anyway, the installation and all of the Apps installed just fine and I was
about to return the machine to him when I realised there was no sound. I have
tried everything I would normally do but to no avail. After investigation
online it seems to be something that needs to be done within macOS as Windows
should have been installed alongside macOS, this I didn’t know and installed
Windows on a formatted drive.
So, I’ve now tried to reinstall macOS but it won’t work, first of all I chose
Restore from Time Machine Backup but there is nothing found, then I tried
Reinstall macOS High Sierra but I get the message “The recovery server could
not be contacted” (WiFi is connected). Next I clicked on Disk Utility, and
selected the Internal Drive, clicked Erase and selected APFS then Erase again,
I got the message “Process is complete, click Done to continue”, I did so and
tried the Reinstall macOS again but the only difference is that took a lot
longer to tell me “The recovery server could not be contacted”.
I did notice that in the Disk Utility there is a Partition option, but the
online help I found didn’t say anything about this.
Can anybody please explain what I need to do to get macOS reinstalled so I can
get Windows running with sound (using Boot Camp I believe) ?!?!? Or, of course, how I get the sound to work on a formatted drive & standard Windows installation !!!
Earlier Mac models
