Unable to send emails via Mail app

Have noticed when Wi-Fi is switched OFF in Settings, that I can no longer send emails from the Mail app over the mobile internet. I have an iphone 13 and ios is at 18.7.1. Have naturally switched the phone off then on. Problem remains.


Emails however working fine from my Outlook App and my Gmail App.

iPhone 13

Posted on Oct 6, 2025 12:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2025 12:05 PM

Go to Settings>Apps>Mail and make sure that Cellular Data is enabled.

7 replies

Oct 22, 2025 12:42 PM in response to ertriad

ertriad wrote:

Moderator - please delete this report. Problem was resolved same day it was raised, but I cannot see a way of deleting the threads (problem resolved as User Error)

You can't delete posts. And the Hosts only delete them if they violate the terms of use. It's possible that your question could be helpful to someone else.


Glad you got it figured out.

Unable to send emails via Mail app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.