Re connecting HP printer to Mac mini computer

Apple support was not able to help me reconnect my hp M428 printer to my Mac mini computer. Wireless connection. Printer was off line. Called 3 times. Support persons answered that they only work on Apple products and are not trained on HP. Has there been a recent drastic change with Apple?

Mac mini, macOS 15.7

Posted on Sep 29, 2025 11:54 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2025 12:08 AM

I can't answer your question about Apple.


HP – Software and Drivers for HP LaserJet Pro MFP M428-M429 series does not show any drivers for Macs; only for Linux and Windows.


About AirPrint - Apple Support lists

  • HP LaserJet Pro MFP M428dw
  • HP LaserJet Pro MFP M428fcdn
  • HP LaserJet Pro MFP M428fcdn2
  • HP LaserJet Pro MFP M428fcdw
  • HP LaserJet Pro MFP M428fcdw2
  • HP LaserJet Pro MFP M428fdn
  • HP LaserJet Pro MFP M428fdw

as being AirPrint-compatible. So presumably you are using this HP M428 printer (whichever particular model it is) as an AirPrint printer.


Articles of possible interest:

HP Support – HP LaserJet Enterprise, HP PageWide Enterprise - Troubleshoot AirPrint issues

Apple – Mac User Guide – Solve printing problems on Mac

1 reply
Question marked as Top-ranking reply

Sep 30, 2025 12:08 AM in response to Tootra

I can't answer your question about Apple.


HP – Software and Drivers for HP LaserJet Pro MFP M428-M429 series does not show any drivers for Macs; only for Linux and Windows.


About AirPrint - Apple Support lists

  • HP LaserJet Pro MFP M428dw
  • HP LaserJet Pro MFP M428fcdn
  • HP LaserJet Pro MFP M428fcdn2
  • HP LaserJet Pro MFP M428fcdw
  • HP LaserJet Pro MFP M428fcdw2
  • HP LaserJet Pro MFP M428fdn
  • HP LaserJet Pro MFP M428fdw

as being AirPrint-compatible. So presumably you are using this HP M428 printer (whichever particular model it is) as an AirPrint printer.


Articles of possible interest:

HP Support – HP LaserJet Enterprise, HP PageWide Enterprise - Troubleshoot AirPrint issues

Apple – Mac User Guide – Solve printing problems on Mac

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Re connecting HP printer to Mac mini computer

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