Apple Watch Series 6 – Heart Rate & SpO₂ Sensors Not Working

Hello,


I have an Apple Watch Series 6 on watchOS 26.0. Since the update, the heart rate and blood oxygen (SpO₂) sensors do not work—they don’t measure at all, neither manually nor during workouts.


However, heart rate and breathing are measured correctly during sleep tracking, and ECG measurements work as expected.


I have tried restarting the watch and iPhone and checking the sensors, but the problem remains. I can provide diagnostic logs if needed.


Please advise how to fix this or escalate it to engineering.

Apple Watch Series 6, watchOS 26

Posted on Sep 29, 2025 12:14 PM

Reply
6 replies

Apple Watch Series 6 – Heart Rate & SpO₂ Sensors Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.