Pixelated Apple CarPlay screen on iPhone 17 Pro Max with Mercedes BClass W246

Here we go again….Upgraded to iPhone 17Pro Max and apple carplay seems to have an issue. This seems to be a recurring issue when the new iPhone and new IOS comes out. When i connect directly with the cable in my Mercedes BClass W246 the screen blurs and pixelates like the picture below. I have tried removing the device from the car and car play and yet the issue persists. This makes apple car play unusable with without constantly exiting the app and going back in, to which the screen refreshes and works for less that a minute. The apple side bar continues to be blurred. This happened when the apple 16 came out and 13. My previous iPhone 16pro did the same until and update from apple. Same as the iphone 13pro previously. Any assistance would be greatly received…


[Edited by Moderator]

Original Title: Apple Carplay Issue..Again (2025)

iPhone 17 Pro Max, iOS 26

Posted on Sep 27, 2025 1:22 AM

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Question marked as Top-ranking reply

Posted on Nov 16, 2025 5:16 AM

Hi,


Ive tried quite a few wireless adapters with no luck, they just remove the need for a wire…..it’s still the same connection. However the Ottocast play2video ultra and the getpairr go 2.0 do fix the issue, (getpairr is £40 on Ali express), these have a whole new android UI so it completely updates the software system of the car.


It is not the display that’s the problem, it’s the software/hardware in the Mercedes.

135 replies

Nov 20, 2025 7:15 PM in response to olgun65

Exactamente igual; es una pena y muy molesto.


Mi Coche: Mercedes-Benz GLA 200 2019, he probado con cables y un adaptador inalámbrico.

Adaptadores: CPlay2Air

Teléfono 1: iPhone 17 Pro Max (iOS 26.1) → Fallos de CarPlay (con cable e inalámbrico). Ya cambie 2 cables y no mejora, por favor no compren cables para solucionarlo, es completamente ineficaz y no hay solución.

Teléfono 2: iPhone 15 Pro Max (iOS 26.1) → Funciona perfectamente, creo que debería volver a mi telefono antiguo.


Lo hubiera sabido no habría comprado el IPhone 17 Pro; sin embargo, varios familiares y amigos han conocido esta situación y han evitado comprar los nuevos Iphones porque prefieren tener su CarPlay funcionando correctamente, por lo menos hasta que haya sido solucionado este molesto bug.


Oct 24, 2025 1:01 PM in response to olgun65

Same exact issue on a 2018 GLC300 with Iphone 17 Pro. Was previously using iPhone 13 Pro with IOS 26.0.1 and there was no issue. I am outside my return window so cannot even return this phone and go to a iPhone 16 like so many others have. Nothing has changed in the Mercedes - the only change is going from a 13 Pro to a 17 Pro so it looks like this is an issue with how the 17 Pro is sending video to the the car. A fix needs to come soon otherwise Carplay becomes useless.

Nov 10, 2025 2:43 PM in response to olgun65

I've been fighting Apple since iPhone 17 launch day. I have a Mercedes GLA 2018.

I opened a case with Apple, which asked me to toubleshoot by changing VPN, Wifi but nothing worked, and they then told me I was on my own. Therefore I opened a case with Fair Trade Australia, which forced Apple to try doing something.


On my own, I tried updating iOS, different cables, a bluetooth adapter, etc, but nothing helped. As a few people described, I tried to disable Wifi, but that also didn't help.


This morning (Nov-11 2025) I dropped my car off to Mercedes for a diagnostic as directed by Apple. Before accepting the service they contacted a technician who informed they are aware of the issue, and that plenty of people are having the same issue. They said the best they can do is to update the infotainment software, although I don't think that's covered by the diagnose service.


By the end of the day I'll have an update for you all.

Pixelated Apple CarPlay screen on iPhone 17 Pro Max with Mercedes BClass W246

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