App store wont connect if I am using Wi-Fi

I am currently having a problem with my 15 pro max. When in wi-fi I cannot connect to app store but I can use applications that needs connectivity. Upon switching with mobile data the app store would connect and lets me use it normally, upon switching with wi-fi it goes back with the issue again saying I have no connection. Can someone help me on this?






[Edited by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Sep 25, 2025 12:29 AM

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1 reply

Sep 26, 2025 9:41 PM in response to Shirotani-

Re: " ... When in wi-fi I cannot connect to app store but I can use applications that needs connectivity. Upon switching with mobile data the app store would connect and lets me use it normally, upon switching with wi-fi it goes back with the issue again saying I have no connection. ..."


Apple Support have a trouble-shooting article online (link below) that may be helpful:

You may want to work though the steps provided:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

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App store wont connect if I am using Wi-Fi

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