Apple Intelligence unavailable when device is offline despite Wi-Fi connection

My new phone is showing apple intelligence is unavailable when your device is offline although I already is connected with my Wi-Fi


[Edited by Moderator]

iPhone 14 Pro, iOS 18

Posted on Sep 24, 2025 1:47 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2025 1:57 PM

The WiFi connection just means you are connected to your router, it does not mean the router is connected to the internet.

  • Restart your router and try again.
  • If you have a VPN installed, remove it. Just shutting it off won't work if you do have one installed.
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Apple Intelligence unavailable when device is offline despite Wi-Fi connection

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