I reported the issue last 8 days ago. The case gets escalated and I wait for 24-48 hours my purchasing power to get restored but nothing happens. I call again and it gets escalated again and again with no resolution in site. I’m going in circles. What shall I do?
iPhone 16 Pro Max, iOS 26
You can ask Apple Corporate about this:
the case got already escalated 4 times and their senior advisors can’t tell me what was the reason for suspension, or what else can be done besides of keeping escalating it over and over. They are limited in their authority and there is no one else I can talk to. This is extremely frustrating because as a competitive gamer I incur a lot of losses with every day passing
Apple are the only folks that have access to your Apple Account, billing and subscriptions info, and payment info.
You’ll need to continue to discuss this with them.
Thank you. I already tried that as well. They put through a formal complaint on my behalf and forwarded me back to tech support. Didn’t really help
My in-app purchasing power is suspended and the apple tech support can’t fix it. What shall I do
