Help to remove card from Apple Wallet via icloud

I can't add my credit card to my new IPhone. I'm going around in circles. Apparently i've exceeded the number of cards yet i cannot physically remove from my old XR as it's lost. There are a million questions on this but no actual answer that shows me step by step what to do via IClould. there is no option when i log in to access or manage my Apple Wallet,

iPhone 16 Pro Max

Posted on Aug 12, 2025 10:09 PM

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7 replies

Aug 13, 2025 9:01 AM in response to czbll

That’s a tokenization issue that the bank can resolve by deleting the tokens on your devices. The other way is to log out of your Apple ID on the device. You can also follow the steps to remove Apple Pay using iCloud settings.


If you want to wipe Apple Pay info from all devices, you must either:


  1. Sign out of your Apple ID on each one individually, or
  2. Go to iCloud.com → Account Settings → My Devices, select each device, and choose Remove Apple Pay.



Aug 18, 2025 6:05 PM in response to Jeff Donald

thank-you so much for your reply. it doesn't show me the option to specifically remove wallet items under this device. should i just remove the device it completely? it is a broken handset - will switch on but the crack in the screen prevents me from unlocking and therefore using it - and i have been meaning to recycle it anyway

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Help to remove card from Apple Wallet via icloud

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