Why is my iPhone's back camera and flash still not working after the latest update?

Back camera and flash still not working I assumed it would get fixed this update? This started in February and is 100% a bug I’ll link another discussion in “more details”


Camera and Flashlight not working after i… - Apple Community



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iPhone 14 Plus, iOS 18

Posted on May 1, 2025 4:24 PM

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Question marked as Top-ranking reply

Posted on May 2, 2025 6:34 AM

If you haven’t already done so, please get your iPhone diagnosed. Some community members with the same symptoms have stated their device failed diagnostics and needed the camera module replaced. If you do indeed have a defective module (hardware failure) then no software update will resolve the issue.


You should have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


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2 replies
Question marked as Top-ranking reply

May 2, 2025 6:34 AM in response to Veneto0o0

If you haven’t already done so, please get your iPhone diagnosed. Some community members with the same symptoms have stated their device failed diagnostics and needed the camera module replaced. If you do indeed have a defective module (hardware failure) then no software update will resolve the issue.


You should have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

May 2, 2025 6:27 AM in response to Veneto0o0

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



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Why is my iPhone's back camera and flash still not working after the latest update?

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