Unable to play iCloud stored videos on my new iPhone 16

I got a new iPhone 16 a few days ago and it will not play any video stored in iCloud, except those recorded in the last two weeks. I get a spinning circle and it does nothing, even when I'm at home and on Wifi which is properly working. All videos still play on my iPad.



[Re-Titled by Moderator]



iPhone 16, iOS 18

Posted on Apr 12, 2025 3:59 PM

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Unable to play iCloud stored videos on my new iPhone 16

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