Need macOS Sequoia 15.4 driver for HP Officejet Pro X476dw MFP

I have two MBP. The MBP 16" M1 is still running macOS 15.3.2. The MBP 15" Intel has been upgraded to 15.4. On this machine, an email order confirmation from Amazon prints with no body at all, while on the machine that has not been upgraded it prints "alright" (only pictures of the ordered product are blacked out). Evidently the warnings over the last few updates, i.e., that legacy drivers won't be supported, has with 15.4 become a reality.


Does anyone know where I can obtain the required driver? I went to the HP Support site -- naive little me! -- and got set on an Easter egg hunt to Hades and back again without finding anything useful. HP Easy Start might be useful, but it doesn't find my already configured and wirelessly connected printer. It seems I would have to reconnect and/or reset the printer, which I hesitate to do, since that might result in printing not working on the unupgraded machine.

MacBook Pro 15″

Posted on Apr 2, 2025 3:35 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 5, 2025 8:00 AM

I am having similar/same issue since the 15.4 update. IP printing for all of my HP printers either at the office or at home no longer works. This requires me to remove and readd them as AirPrint printers, which is a work around, but ultimately not a solution.


The problem this creates is since AirPrint is Bonjour/mDNS, I cannot print to my office printer from home over my VPN tunnel. Hopefully we get a fix for this soon

8 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 5, 2025 8:00 AM in response to Richard Liu

I am having similar/same issue since the 15.4 update. IP printing for all of my HP printers either at the office or at home no longer works. This requires me to remove and readd them as AirPrint printers, which is a work around, but ultimately not a solution.


The problem this creates is since AirPrint is Bonjour/mDNS, I cannot print to my office printer from home over my VPN tunnel. Hopefully we get a fix for this soon

Reply

Apr 25, 2025 12:14 PM in response to Richard Liu

I'm getting the same issue when printing to PDF with a Mac Mini M4 running 15.4.1.


Since I have a 2nd printer (& scanner) I've made it my default printer and I can print to PDF successfully. I can even switch the printer to the HP in the Print window and it still will print to PDF OK.


I then switched the HP back as the default printer and it was working correctly again.


So, if you have another non-HP printer set it as the default in the System/Printers & Scanners settings pane, try a print to PDF and then change back to the HP and test again.

Reply

Apr 2, 2025 3:41 AM in response to Richard Liu

Addendum to above posting: I don't know for sure that the problem wasn't already present in 15.3. I was getting ready to install 15.4 on the MBP 16 M1 and so was using the already upgraded MBP 15 Intel to print some shared documents. Had I tried to print on the same machine before upgrading it, the problem might have appeared then.

Reply

Apr 5, 2025 9:41 AM in response to DTurley83

Thanks for your reply. I didn't want to perform the installation via iOS, as HP Easy Start.app suggested, because I was quite sure that, whatever it does, it doesn't install anything on the MBP, which is where I'm experiencing the problem.


More to this saga: I make weekly backups of the machine with SuperDuper! Yesterday I decided to boot the last backup (of 15.3.1). My plan was to then use SuperDuper! to clone the clone to the MBP, effectively downgrading it fro 15.4 to 15.3.1. I would then boot the machine normally, and try to update the printer stuff using HP Easy Start.app. Unfortunately, the MBP would boot the clone. Something about an error, trying again. Since I had set thee boot disk in the System Settings before shutting the MBP 15 down, it just looped and I finally had to hold down the Option key while start to get back to the internal drive. I have never had a problem booting a clone, and I've been using SuperDuper! for as long as I've been using Mac's, it seems. Certainly since Apple's switch to Power PC. So my guess is, something has been changed by the upgrade to 15.4 in the firmware.

Reply

Apr 25, 2025 12:39 PM in response to DrewM

Thanks, DrewM, 4tbraun. Will try this later. Unfortunately, my HP OfficeJet Pro X476dw MFP has a printing problem that wouldn't seem to have anything to do with a driver. I'm trying to print an 11-page PDF document on A4 paper with large graphic areas (e.g., the complete page width x half the length of the page in portrait orientation). Even on the first page there is evident streaking about 2 cm wide on the right of the printed area., but after three pages like this it suddenly becomes much worse, until even the (black) text beneath the affected area in the graphic is totally missing. I have tried the built-in cartridges cleaning tools, even at the 3rd of 3 levels, but the problem persists. I've found a video demonstrating how to clean the print heads, but I can't see clearly from it what exactly the person is calling printheads. Just poking around in the general area seems predestined to damage something. So it looks as if I need to buy another printer, and you can bet your bottom dollar that it won't be HP, and maybe not even inkjet.

Reply

Need macOS Sequoia 15.4 driver for HP Officejet Pro X476dw MFP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.