Pairing Phonak hearing aides with iPhone 16 Pro iOS 18.3.2 - seems impossible!

I am in the process of trying to complete upgrade from iPhone XR to iPhone 16 Pro and cannot get hearing aides to pair. It seem as thought a number have had similar issues with other changes. The only visible pairing I can appear to achieve is LE_R-Phonak on the Bluetooth pairing and nil pairing on the myPhonak app with continual instructions to try again.


Hopefully somebody now has a root this this for those of us who really depend on the connections to control the hearing devices and stream / make calls


iPhone 16 Pro, iOS 18

Posted on Mar 29, 2025 11:06 AM

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Apr 6, 2025 11:33 PM in response to PH25MacW

Rer: "Pairing Phonak hearing aides with iPhone 16 Pro iOS 18.3.2 - seems impossible!

I am in the process of trying to complete upgrade from iPhone XR to iPhone 16 Pro and cannot get hearing aides to pair. It seem as thought a number have had similar issues with other changes."


Am no expert in this area, yet your post to the community deserves some response.


Apple support provides a long list of"Made for iPhone" Compatible Hearing Aids.

Those paired hearing-aids can then use Apple's hearing device / accessibility / features.

Although a great many manufacture's models are listed, there are no Phonak Hearing Aids listed:

List of Made for iPhone hearing devices - Apple Support


You may be ale to pair them just as an accessory through BlueTooth, yet would need an app for control.

See how to: Connect iPhone to Bluetooth accessories - Apple Support

and

Troubleshooting: If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support

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Re: "The only visible pairing I can appear to achieve is LE_R-Phonak on the Bluetooth pairing

and nil pairing on the myPhonak app with continual instructions to try again".


Seems the hearing-aids firmware (and ,or app) may need updating for compatibility with your new iPhone.

Firmware can sometimes be updated through an app ... if you have a manual fot that hearing-aid model, there may be info. in that about updates. Alternatively, your hearing-aid specialist may have help or tips.

or

Support from Phonak

You can enter iPhone model to see what info & pairing advice is available online on Phonak's website:

https://www.phonak.com/en-int/support-options/phone-compatibility


All the best :-)

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Pairing Phonak hearing aides with iPhone 16 Pro iOS 18.3.2 - seems impossible!

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