Last few days, I received the credit note mail from the apple.
But the billing address is the old one. It is invalid any more.
I would like to be sent the refund to new billing address.
what shall I do?
[Re-Titled By Moderator]
The issuing bank references the card numbers to account numbers. The issue is not an expired card.
Refunds, once approved and finalized by the merchant are forwarded to the merchant’s credit card processor. The processor debits the funds from the merchant’s bank account and sends them to the Payment Network Operator ( Mastercard, Visa etc.) and they forward them to your bank. Depending on weekends, holidays can take several days to a week or more. In my experience with refunds and banking procedures, the holdup is generally the merchant.
The merchant has to finalize the batch of refunds. Many merchants hold the batch and only finalize the batch on the end of the week. Miss the merchants weekly batch processing and you may wait a week before the process of getting you your funds even starts.
Request from the merchant the Acquirer Reference Number (ARN). Every credit card or debit card refund must have one. Give the number to your bank and they can trace the refund and update you.
Refunds are returned to original payment method as a credit to the account. For example, if you paid with a credit card funds are credited the credit card account.
I paid with the debit card which is invalid now. Refunds were credited to this card and I haven’t received the refunds. I want to the know the procedure to get the refunds.
Contact your financial institution.
(259719)
I received the refunds.
Thank you for the advice.
How do I request the refund to be sent to the new billing address?
