Music syncing only purchases, not full library, to iPhone

I just started using Apple Music on Windows 11, transferring over from iTunes. When attempting to sync my music library for the first time using Apple Devices, only songs which I've purchases through the iTunes Store seem to be transferring over to my iPhone (exactly 138 out of 6341 songs). I have made sure all checkbox's and sync settings are correctly selected, and ensured there is adequate SSD space on my phone device, however this changes nothing and the problem persists.


Interestingly I notice that certain settings, [manually manage music, movies and TV shows] and [sync music onto (device)], become unchecked after I select to apply settings and re-sync the device. I can go back and re-check these settings, either individually or simultaneously, and every time without fail, these are automatically unselected again following a device sync and my music is not correctly mirrored.


Is there a phone settings conflict which is causing this, or security permissions? How can I get my music to sync properly?




iPhone 14 Pro, iOS 18

Posted on Mar 14, 2025 3:17 PM

Reply
23 replies
Sort By: 

Apr 15, 2025 9:35 AM in response to Stratiegery01

Thanks. I've installed that now but I'm still seeing Kinds that end with " file". I've tried the alternative versions of English as the language in case that threw up novel values but no luck so far. Anyway I can edit for the values you've shared already easily enough. New build of the script coming soon.


tt2

Reply

Apr 15, 2025 11:47 AM in response to turingtest2

Tried the new script version. Same issue as before, the script runs in a loop showing the identical error messages, this time though with a ~9 second delay between each.


I also noticed that when initially running the script, it only gives the option to run on the last playlist shown when iTunes was closed last. Should I try to select the full library song list from the left-side menu first, then run the script if I intend to let it amend the full library; or do you recommend doing only one playlist at a time?

Reply

Apr 15, 2025 12:03 PM in response to Stratiegery01

The script works against the current selection of tracks, or the current playlist, or all the songs in the library, depending on the conditions when the script is launched. I recommend using against a small selection of tracks that you know have an issue until it works as expected. You can then run against larger batches. Are you certain that you've downloaded version 1.0.1.42? This has the added Kind descriptions for "AAC Audio" and "MPEG Audio". I suppose there could be trailing spaces in those two values which would prevent a match. What language are you running? Still trying to work out why you have different values than I do.


As for the slow speed do you have any non-Microsoft antivirus software? If so exclude the iTunes folder.

Is iTunes creating the XML? (Edit > Preferences > Advanced). If so turning that off might help.


tt2

Reply

Apr 24, 2025 11:54 AM in response to Stratiegery01

Apologies for the late reply. Been focused elsewhere.


The unknown album detail suggests the files that are being fixed are missing tags, or the tags are missing details, and that you have the "Keep media folder organized" flag enabled. Turn this off before attempting any more repairs. That way any data that is present in the file path can potentially be restored.


I can't recall if I've asked already, but do you have an Apple Music or iTunes Match subscription, or have you used one in the past?


Turning off the advanced preference to generate an iTunes Library XML file might speed up the script operation a bit. The less like the standard layout your library is the more work the script is doing to look at potential alternative folders for each track.


Your symptoms are unlike those I've run into before, which are usually caused by people manually moving content around after connecting it to iTunes. Have you tried to use any other software to make changes to your library, e.g. tag editing, normalization, etc.?


tt2

Reply

Music syncing only purchases, not full library, to iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.