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Cannot Get Mail - Network Error (POSIX 61)

Cannot Get Mail

The connection to the server failed.

Network error (POSIX 61).


Also, at the bottom of the screen, it says: "Updated Just Now - Account Error: iCloud. Details...

("Details" is a link that pops up the error message above)


For the past few days, I am getting this error when checking Mail on my iPhone's Mail App. I do not believe I made any changes to my network or my settings. Only a handful of results populate when I search online. One example (https://www.reddit.com/r/applehelp/comments/1hdej73/email_posix_61_error/) describes a similar issue with Gmail, but I am using my iCloud email account (also, if it matters, I do not use gmail at all).


That thread also includes a couple of suggestions that did not work for me:


(1) Turning off VPN. My iphone is managed by my company which includes a VPN I cannot disable. But this VPN has been active since installed nearly 2 years ago, whereas I've never seen this error before the past week or so.

(2) Disconnect and reconnect. I went through the whole process of signing out of my Apple account on my iphone, and signing back in again. This did not solve the error.


I should note that my iphone will eventually succeed in checking mail, but it can take seconds, minutes, or hours.


In case it matters, my iOS is 18.1.1.

iPhone 11, iOS 18

Posted on Dec 26, 2024 5:04 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2025 6:51 PM

I have the same problem, have upgraded to iso 18.2 and still have the problem. Had Apple support on the phone and contacted my email server provider, no resolutions. I have fought this for the last 2 weeks!!!!

12 replies

Jan 6, 2025 8:11 AM in response to Michel1969

It is strange that I am receiving incoming mail (but yet it gives me that error message that I am NOT connected to the imap incoming server) and it only populates some of my folders and when it does, it takes a long time...runs very slow. Also, when I make changes on the iPhone, it does NOT sync up with the ISP mail server. My MS computer's Outlook mail is running fine...which tells me that the Mediacom setting I am using for the iPhone are correct.

Cannot Get Mail - Network Error (POSIX 61)

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