Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Issue with Samsung G9 57-Inch Monitor and Mac Mini M4 Wake from Sleep

I’m encountering an intermittent issue with my Samsung G9 57-inch monitor when paired with my Mac Mini M4 using an HDMI 2.1 cable.


When my Mac Mini goes to sleep for an extended period (usually 3-4 hours or more) and I wake it up, the screen occasionally appears stretched. This doesn’t happen every time but seems to occur more frequently after a longer sleep duration. Other than this, the HDMI 2.1 cable works perfectly fine in all other scenarios.


Here are some details about my setup:


Monitor: Samsung G9 57-inch (latest firmware)

Computer: Mac Mini M4 Pro

Connection: HDMI 2.1


Has anyone else experienced this issue or found a fix? Could it be related to macOS settings, monitor settings, or possibly a handshake issue with HDMI after long sleep periods? Any suggestions or advice would be greatly appreciated!

Mac mini, macOS 15.1

Posted on Dec 19, 2024 7:12 PM

Reply
23 replies

Jan 16, 2025 6:27 AM in response to hcsitas

Let me get very specific. At 4PM when I'm done working I push the Touch ID button on the keyboard and I then at 8AM the next day I come back and I wiggle the mouse and when I do that it the login screen comes back up and everything has been stretched. The resolution is still 7680 x 2160 but it's like it has been stretched horizontally as it is forcing itself to a non-native resolution. Once I restart my Mac, it fixes it.


Also side note, I just switched to USB-C to Display port and when I came in at 8AM this morning it was not stretched however it switched resolution to "3840 x 1080 (Default)" which is way better because then I only have to change the resolution instead of restarting. I also noticed that this time... which I will check a 2nd time today that the monitor actually was turned off.


I'm not certain if locking my computer at 4PM is apart of the problem, but I suppose the only alternative is not to lock it when I'm done at the end of the day. Curious to see if anyone has any suggestions with the new information provided.

Issue with Samsung G9 57-Inch Monitor and Mac Mini M4 Wake from Sleep

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.