iPhone 15 Pro front camera black screen.

Recently, I made the decision to purchase an iPhone 15 Pro as an upgrade to my previous device. However, upon updating to iOS 18, I encountered an issue with the front camera. Despite my suspicions that this may be a result of the iOS 18 update, I have yet to substantiate this claim.

While the Face ID and motion sensor functions are operating flawlessly, the front camera is experiencing a malfunction. When attempting to set up Face ID, the camera displays a black screen. Additionally, if I launch the camera app, it automatically switches to the back camera. If I attempt to revert to the front camera, it reverts to the back camera once more. This behavior is peculiar, as I have never encountered such an issue during my extensive usage of iPhones.

I would be grateful if anyone with knowledge of this problem could provide guidance on how to resolve it.

iPhone 15 Pro, iOS 18

Posted on Dec 14, 2024 2:48 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2024 5:27 AM

The automatic switch indicates it could be a hardware issue. You can have remote diagnostics performed by Apple. It will be able to tell if the camera is functioning normally or is in need of repair.


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2 replies
Question marked as Top-ranking reply

Dec 14, 2024 5:27 AM in response to Daniel_Pual_Khelawan

The automatic switch indicates it could be a hardware issue. You can have remote diagnostics performed by Apple. It will be able to tell if the camera is functioning normally or is in need of repair.


Contact Apple for support and service - Apple Support


Choose your country or region - Official Apple Support


Apple Authorized Service Providers

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iPhone 15 Pro front camera black screen.

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