Mail Notifications Broken on iOS 18.2?

Is anyone else having issues with Mail notifications on iOS 18.2? I'm only getting notification badges—no banners or notifications on the lock screen. I've double-checked my settings and even disabled notification categories, but still no luck. Screenshots of my settings are included. Any ideas?

https://ibb.co/gJ6sLXh

https://ibb.co/ftrxrWc

iPhone 13 Pro Max, iOS 18

Posted on Dec 11, 2024 4:29 PM

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Posted on Mar 17, 2025 10:35 PM

Settings > Notifications > Mail > Customize Notifications. Then select each account individually. For me the “Alerts” option was turned off for all my accounts (even after removing and adding them again so this seems to be default behavior ???). You can do this while having primary inbox turned off and it still works.


Infuriating to say the least.

164 replies

Feb 20, 2025 9:43 AM in response to Symp EL

Seriously, Apple is playing such games when I went to the genius bar and told them that I was having the issue with the no sound the genius told me yeah it’s even happening to her phone so when I follow up and call up Apple support they make like they don’t even know what I’m talking about. I think I’m done with Apple. It cost too much money to get jerked around.


Mar 15, 2025 7:51 PM in response to Symp EL

Loss of email notification sounds persists in iOS 18.3.2. All “Customize Notifications” settings are correct. I tried deleting Mail app, rebooting the iPhone, then reinstalling Mail app, deleting and setting up Gmail again. No effect.


This repeating pattern of loss of core functionality in iOS updates is unacceptable. Recall the problem with custom ring/notification tones when iOS 17 was introduced. Why is software validation not rigorous enough to find these rather basic faults?

Mar 17, 2025 10:30 PM in response to Gregor191

This worked for my but oh boy am I mad. The fact that Apple decided to seemingly trim off mail notifications for all of us experiencing this is infuriating with a setting buried deem in the menus. I genuinely considered swapping off iOS because I thought it was broken beyond repair.


This is unacceptable Apple. Your software is still broken, just not in the way I thought. Software quality walked off a cliff in the past few years.

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Mail Notifications Broken on iOS 18.2?

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