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Purchases not showing up in my library

I have an old Apple ID using a previous work email but I changed it a long time ago. There are purchases I made under that account that I no longer have access to. I cannot access that email and I cannot remember my password for that account. Is there any way I can get to those purchases?

iPhone 14, iOS 17

Posted on Nov 23, 2024 5:20 AM

Reply
1 reply

Nov 23, 2024 6:47 AM in response to pengsmom

Those purchases are permanently tied to that Apple ID, so you would need to be able to reclaim that Apple Account to get access to those purchases again. You can try resetting the password:


If you forgot your Apple Account password - Apple Support


Apple provides some steps if you can't access the original email for the account, though it may take some work and some time.


If you are unable to do get access to your old Apple Account, then you'll need to purchase those items again using your current Apple Account.


Regards.

Purchases not showing up in my library

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