You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

I canceled the card I made a purchase with and when I got the refund status it didn’t go to my new one

I made a subscription purchase of 122,99€ without noticing. I got charged a few days later and contacted my bank. I cancelled that card and got a new one. When I realised it was duolingo, because the transaction had not a visible name, I requested a refund. The status said that I got it but my card was cancelled and they didn’t refund me on my new one that was already in my phone’s system. What is there to do?

iPhone 13 Pro, iOS 16

Posted on Nov 23, 2024 12:53 AM

Reply
1 reply

I canceled the card I made a purchase with and when I got the refund status it didn’t go to my new one

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.