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Why does the iPad number pad turn grey when changing passwords?

Yes, i was trying to change the screen time passcode because I forgot the old one. I press the forgot Password. After i type all those stuff up. The number pad turns gray. Like it disappeared.




[Re-Titled by Moderator]

iPad, iPadOS 17

Posted on Nov 20, 2024 2:59 AM

Reply
1 reply

Nov 20, 2024 3:21 AM in response to Mark_Ch

Begin with a forced restart of your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If you have forgotten the ScreenTime passcode, the procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS 13.x or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. Recent iPadOS updates have introduced a mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be complete reset “as new”, losing all locally stored data:

Settings > General > Reset > Erase All Content & Settings


In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


Why does the iPad number pad turn grey when changing passwords?

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