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App Store requesting old Apple account for app updates

Recently went to update a couple of apps (the main one for me was Spotify) but the App Store is suddenly asking for login info for an old Apple account (one I haven’t used for around 10 years, which my parents set up and still use).


These apps were previously updated fairly recently using my account, but now it’s like the account linked with them has changed.


Is there any way I can sort this out, without having to delete the apps and potentially lose the data and logins associated with them?


[Re-Titled by Moderator]

iPhone SE (2nd generation)

Posted on Nov 18, 2024 2:23 AM

Reply
2 replies

Nov 18, 2024 7:08 AM in response to melon_butcher

You cannot change account association for an app. If you downloaded an app with an old account, you must be signed into that account to update the app. What you say about updating the app with a different account is not possible. You were either signed into the account that downloaded it, or you used yet another account to download it for the first time with that account.


This is one of the reasons why Apple suggests you erase devices between owners (each Apple Account = a different owner), and you stay with a single account unless you really know what you are doing and truly need a separate one for a completely independent persona. When you do that you are better off owning a second iPhone or whatever.


You will have to decide how you want to reconcile this. It's either going to be go with the account that downloaded them originally, or risk data loss. Well, I guess there's also not updating the app at all. Note that Apple won't let you sign in and out of accounts frequently: Refer to this support article about a message —> View and remove your devices that are associated with your Apple Account for purchases - Apple Support

‘When you try to associate a device that was previously associated, you might notice a message that says, “This device is associated with another Apple Account. You cannot associate this device with another Apple Account for [number] days.” You might need to wait up to 90 days to associate the device with a different Apple Account.’


The above statement is new in 2024. It used to be Apple only talked about restricting app downloads and streaming for 90 days.


Nov 18, 2024 3:27 AM in response to melon_butcher

It seems the apps are linked to your parents' Apple account, so only they can update them.


If the app is free (like Spotify), you can log into your own Apple account and redownload it, effectively transferring ownership to your account.


However, if the app carries a charge, redownloading it with your account will result in being charged again.

App Store requesting old Apple account for app updates

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