You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

My iPhone synced with iPad photos. what I had on iPad went to iPhone and the rest is gone

My iPhone synced with iPad photos. what I had on iPad went to iPhone and the rest of the photos and recordings disappeared and I had a lot of them. I called Apple support twice and they couldn't help much and they thought it was because of iOS beta that I had then but when I updated to the official version nothing came back. I really don't know what to do anymore.

iPhone 13, iOS 18

Posted on Nov 14, 2024 4:03 AM

Reply
6 replies

Nov 14, 2024 8:33 AM in response to alicja217



alicja217 wrote: … My iPhone synced with iPad photos. what I had on iPad went to iPhone and the rest of the photos and recordings disappeared and I had a lot of them.

On the other hand, this can sometimes happen when you have pictures that were originally transferred from a computer rather than through iCloud.


If that's your case, and if you have Settings>Apple ID>iCloud Backup turned on, then you may be able to recover pictures that weren't in iCloud from your backup at iCloud.com. You should look here:

         View and manage iCloud device backups - Apple Support


Things in iCloud Photos aren't in this backup, because that would be double. But the other pictures might be. Restoring from iCloud Backup requires you to erase everything currently on your phone and replace it with the backup. This could be a hard decision…

My iPhone synced with iPad photos. what I had on iPad went to iPhone and the rest is gone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.