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Unable to use the App Store due to inactive accounts

my name is yeye

please kindly assist on the issue of inactive accounts on the App store

i could not get anything done on my App Store

thanks




[Edited by Moderator]

Posted on Nov 14, 2024 12:02 AM

Reply
1 reply

Nov 14, 2024 3:32 AM in response to yeye246

If you see an alert with a Request Access button, you might be able to request access to your account by tapping Request Access. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626



Unable to use the App Store due to inactive accounts

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