You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Unable to enter passcode on my iPad due to non-responsive keys 2, 5 and 8

Trying to enter my passcode on my iPad. All digits works except for 2,5 & 8. Unfortunately my passcode includes 5. I tried many times to key 5 & still couldn’t work and also turned the screen horizontal & vertical screen also cannot. Before I have tried to upgrade the iCloud but payment cannot go through & also due to keying digits problem. What should I do?



[Re-Titled by Moderator]

iPad Pro, iPadOS 17

Posted on Nov 13, 2024 6:17 PM

Reply
1 reply

Unable to enter passcode on my iPad due to non-responsive keys 2, 5 and 8

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.