IPhone won't let me accept new iCloud terms and conditions

I have an iPhone SE, iOS version 17.7.1. I have this notice in Settings: "To use iCloud on this iPhone you must accept the new iCloud Terms and Conditions, and enter your iPhone passcode." Right below this is "Continue" in blue. I hit "Continue" and the screen shrinks for a moment like it's about to be replaced with another screen (which presumably would allow me to review and accept the new T&C), but it never actually goes anywhere; it remains on the same screen with the same quoted language, and the same "continue". I've tried signing out of my Apple account and signing back in again but it made no difference.

iPhone SE, iOS 17

Posted on Nov 10, 2024 9:05 AM

Top-ranking reply

artfromlife

Level 1

43 points

Posted on Nov 10, 2024 7:16 PM

It is beyond ridiculous that this issue is all over the support chat boards, and NO solution is available. I've tried signing out and back in. Why is this happening to SO MANY users? and no solution?

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30 replies

Nov 16, 2024 12:36 AM in response to mrbill1114

I had the same problem until just now. Went to software update and refreshed, version 18.1 appeared. Updated and was able to accept the T&C.

Nov 16, 2024 12:44 AM in response to mrbill1114

You need to update the software to v18 and then it will work 😊

AlWeir

Level 4

3,182 points

Nov 10, 2024 9:46 AM in response to mrbill1114

Try This

Go to Settings and tap your name.

Scroll down to the bottom and click "Sign Out."

Turn on the data that you want to keep a copy of on your device.

Click "Sign Out."

Tap "Sign Out" again.

Sign back in.

Nov 19, 2024 8:27 AM in response to mrbill1114

I appreciate that Apple has a "solution". For someone who prefers to wait before installing a major version update, however, this isn't a practical solution. 18.01 or even 18.1 have not quite gone through the "user testing" process (X.2 or X.3 are arguably more stable versions.)

Anyone who doesn't have the newer iPhone models won't benefit much from the bells and whistles of iOS 18. Apparently users whose phones don't have enough space can't even update.

Why doesn't Apple just put out a fix for this bug in a version 17.7.x?

Forcing users to upgrade (iOS or their iPhone) this way is a crappy way to bump up your install stats.

Hoping the iCloud services I do use will continue to function while waiting for a stable version. Sigh.

Nov 20, 2024 4:57 AM in response to nomedellamela

I have exclusively used Apple products since the 1980s after using Windows. IMO, Apple software, backward compatibility, software issues, and user interface experience is the worst its ever been. It’s gotten so bad over the years, I’m about to go another way.

I will say their hardware quality and reliability has been excellant; still have a functional 2011 Macbook.

Hag63

Level 1

20 points

Nov 18, 2024 10:38 AM in response to mrbill1114

SOLVED. After I updated to iOS 18 the issue resolved itself. Hope this works for you!

Nov 22, 2024 7:10 AM in response to woodies00

In Genecles' case, iOS 18 does not support the iPhone 7. iOS 15 is as high as that model can go.

Nov 18, 2024 5:24 AM in response to mrbill1114

Having this same issue and noticed lost access to my money on Apple Cash as well. It simply gives me a prompt to "set up", but I have been using Apple Cash for 3 years, I have never been signed out. This is super frustrating.