Apple Pay on EFTPOS Machines not working

Question

Level 1

4 points

Apple Pay on EFTPOS Machines not working

Over the last week or so, when I have gone to pay on an EFTPOS machine with my bank card(s) on my phone it hasn't worked at all. It is as though the EFTPOS machine isn't even registering that I'm holding the phone over it to pay. I have tried taking my phone cover off, which worked once or twice and now that's not even working. I have tried deleting and adding my cards and it's still not working. I have also tried updating my phone - still not working. Any suggestions? Thanks :)

iPhone 11

Posted on Nov 6, 2024 9:23 PM

Reply

Answer 1

Jeff Donald

Level 7

25,629 points

Nov 7, 2024 3:42 AM in response to MaddieC95

I suspect you’re seeing the effects of recent changes in Australia regarding dual network transactions.

>>When you make a transaction in-store, the merchant chooses whether the transaction made by a dual-network debit card will be processed through the eftpos network or the international network.<<

Use dual-network debit cards with Apple Pay in Australia - Apple Support

If you want to continue to troubleshoot the issue, please post a reply.

Reply